All orders received are processed and dispatched within 1 working day of order receipt. Unfortunately, we only offer delivery within the UK. Delivery will be made by courier and should be received within 3 days of dispatch. Please allow 14 days from date of dispatch for your order to arrive. If this time elapses and your order has not arrived, please call us on 01582 249149 or email [email protected]
Return or exchange an item – our 100% money back guarantee. If you are not completely satisfied with your purchase, simply return the item to us in its original condition within 14 days of receipt. Returned items should be unused and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will exchange the item.
Please note that goods will only be accepted for return if they are dispatched within 14 days of delivery, unless we have notified you otherwise. The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods. The cost of returning the item to us is your responsibility. Delivery charges are only refundable where goods are faulty and a refund is made.